HICAPS benefits providers:

HICAPS stands for Health Industry Claims Payments Service.

HICAPS is an electronic, real time, claims and payments system that gives health fund members the convenience of automatic claims processing, on the at your practice. The major benefit that HICAPS offers is to improve your practice cash flow. Once a patient's claim has been approved the provider is guaranteed payment from the patient's health fund.

All HICAPS (and EFTPOS) payments can be directed to your current bank account. Other benefits include, reduced administrative paperwork, hence cost savings to your practice and superior patient service.

HICAPS benefits your patients:

HICAPS enables you to process your patients claim automatically after the treatment and before the patient leaves your practice.

With HICAPS your patients no longer have to make a separate trip to their private health fund branch to lodge a claim or send the claim via the post. The claim is finalised on the spot immediately after their consultation. So there's no need for patients to pay the full consultation fee.